Shipping and Returns Policy

RETURN POLICY

HFX Performance Apparel accepts returns of unworn or unwashed merchandise purchased on our ecommerce website for full refund or exchange within 30 days of purchase. Sale items are eligible for return within 15 days of purchase. We cannot accept returns on purchases made outside North America.

Refunds will be made in the form of the original payment unless otherwise noted. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Refunds will be processed within 5-10 business days after the returned item(s) have been received. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange within 90 days of purchase.

REPAIRS

HFX Performance Apparel will repair damaged items at no charge for up to one year from the date of purchase. We do not repair damages to items caused by natural wear and tear. We are not responsible for items that are damaged by cleaning methods not listed on our care label. For items older than one year, we will provide replacement pulls, zips, and other hardware, for repair at your own expense. Please email us at info@hfxperformance.com for more information.

SHIPPING

We offer free standard ground shipping and free returns anywhere in the US. When selecting ground shipping, orders typically are delivered within 5-7 business days after your order is processed (weekends and holidays are excluded). *** Orders can take up to 2 business days to be processed.

We also offer express 2-day shipping at a cost of $20. Orders typically are delivered in 2 business days. Please note there is a 12pm EST deadline for all orders. Orders placed after 12pm EST will be processed the following business day.

***UPS observes the following federal holidays and orders placed before or during the federal holiday will be shipped on the following next business day. USP observes the following holidays for 2017:

  • New Year's Day (observed) - January 2, 2017
  • MLK Jr. Day - January 16, 2017
  • President's Day - February 20, 2017
  • Memorial Day - May 29, 2017
  • Independence Day - July 4, 2017
  • Labor Day - September 4, 2017
  • Thanksgiving - November 23, 2017
  • Christmas Day - December 25, 2017

ORDER TRACKING

An order confirmation email with tracking information will be sent to the email address entered at time of purchase after the order is processed for shipping. You can also track your order by creating an account, using the customer icon at the top right hand side of your screen.

×

Shopping Bag

Sign In or Create Account
Your shopping bag is empty.